Privacy Policy

Effective Date: SEPTEMBER 2019

1. Introduction

Welcome to OAKPRINTS.CA (referred to as “we,” “us,” or “our”). We value your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services.

2. Information We Collect

2.1. Personal Information: We may collect personal information from you, including but not limited to your name, email address, phone number, and billing information when you register an account, place an order, or contact us.

2.2. Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and browsing behavior, using cookies and similar technologies.

2.3. Uploaded Content: When you upload files for printing, we may collect and store those files. We do not use or share the content of your files for any purpose other than fulfilling your printing order.

3. How We Use Your Information

3.1. Order Processing: We use your personal information and uploaded content to process and fulfill your printing orders, including shipping and billing.

3.2. Communication: We may use your contact information to send order updates, respond to inquiries, and provide customer support.

3.3. Marketing: With your consent, we may send you promotional emails or updates about our products and services. You can opt-out of marketing communications at any time.

3.4. Analytics: We use usage information for analytics purposes to improve our website’s performance, user experience, and services.

4. Data Sharing

4.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing orders, conducting marketing campaigns, or providing customer support. These providers are contractually obligated to protect your data.

4.2. Legal Requirements: We may disclose your information if required by law, regulation, or in response to a valid legal request.

5. Your Choices

You have the following choices regarding your personal information:

5.1. Access and Correction: You can access and update your personal information by logging into your account.

5.2. Opt-Out: You can opt-out of marketing communications by following the instructions in our emails or by contacting us directly.

6. Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of significant updates via email or by posting a notice on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

info@oakprints.ca

By using our website and services, you consent to the terms of this Privacy Policy.